Welcome to Wag Tail Farms! Upgrades are coming to our store soon. Happy Shopping!
Dino from Illinois
The following measurements are required when placing your order:
To find the best fit for your Pet, we will need a few measurements:
1. Neck Circumference (where your pup's collar usually sits around the neck)
2. Nose Length (between eyes to end of nose)
3. Neck Length (between jaw and shoulder)
These measurements will help determine your new pillow's Width and Depth.
Once you add an item to your "cart" and fill in your name & address, click on continue, you may then add the Required Measurements for your order.
All of our products at Wag Tail Farms are "Handcrafted", made to order. The Special Pets that come our way deserve "Special Attention".
Please allow 1 - 3 weeks to complete construction prior to shipping.
We are located in beautiful Richmond, Virginia
Wag Tail Farms gets it's name from the happy pets that wear the
"Neck Hug"® Products. Wag Tail Farms is a Woman Owned company. All materials and manufacturing is obtained here in the USA and constructed in a Pet-Friendly environment!
All of our products are "Handcrafted, made to order" . Manufacturing takes approximately 1 - 3 weeks to complete prior to shipping.
I had very humble beginnings when I first started Wag Tail Farms, I was a single woman and had no extra money to invest in my idea. I had no partners or donations. I was working a full time day job which didn't financially allow for much of anything extra. I had this idea of a product that would help not only my own dog but other dogs as well. when I started my dream of helping pets, I would sew until late every night and then get up again at 6:30am for my day job. I started out by donating every "Neck Hug®" so that I could gather feedback from my customers and just loved the pictures they were so generous to share of their pets wearing the "Neck Hug®". I eventually built a website and continued to make the best product I could. Suddenly, I had more orders than I could possible fill while working my day job. So you guessed it, I quit my job so that I could devote all my time to Wag Tail Farms. It has been a struggle to start my business but the feedback from my customers has me committed to all the sweet pets and providing them with the Best Ever,
"Neck Hug"®, Life Wellness Pillow for Pets.
I'm still working on new product features and letting the business grow. It's been a few years now and I still have crazy hours and sew into the night. Being tired never felt so good!
Wag Tail Farms is proving to be a great idea and each day I get to see that my labor of love and "not giving up" is making a difference in the lives of the precious pets I serve!
Barks, Meows & Hugs
Jamie, Owner of Wag Tail Farms
My dog Hunter was about 1 year old when he started to limp on his back right leg. His doctor found that he had a congenital hip disorder and recommend a surgical procedure called an "FHO", Femoral Head Ostectomy. He said it would allow Hunter to have a full and happy life once his leg healed and he was back to running and playing. After surgery, the hospital had placed a large protective cone on him. When we got home, Hunter wouldn't rest or lay down in his cozy bed. He was whimpering and looked scared! He was medicated so any pain was managed. I guessed that he was uncomfortable in the protective cone and I jumped into action to find an alternative. I love to sew and create fun things so I went to my sewing closet and focused on how I was going to get Hunter to rest. All I could picture was a donut shaped pillow around him so he could snuggle laying down on his tummy, sides or back. I had some left over fabric, some old pillow stuffing and started free hand drafting. I had no time to bother with any measurements and was sewing so fast. I could hear Hunter struggling and kept telling him that everything would be okay.
When I was finished sewing, I removed the protective cone and slipped the new donut shaped pillow gently over his head. I couldn't believe it, Hunter sweetly leaned down into his bed and snuggled his head into the new pillow and immediately drifted off to sleep. I sat up for hours to see that he was okay and I couldn't believe that something this simple was like "magic comfort"!
The next day, I took Hunter to his doctor for a post surgical visit. Hunter proudly wore his homemade protective pillow as I carried him in my arms and everyone at the office was so happy to see how comfortable he was and how great the pillow served him. Everyone wanted to know where I got this awesome pillow! The people in the waiting area, the receptionist staff and even the technicians and doctors came out the see what all the well-wishing was about. I was overwhelmed with this reception and Hunter was soaking in all the attention!
At that moment, the "Neck Hug®" was born (2008)! I just knew that other pets might be able to use this simple solution and I had to share my invention. I spent about 2-years discovering the safety features I insisted on providing in my products, legal paperwork, customer relations, etc...Whew!
It was ALL worth it because Hunter can run like the wind now, loves to play and jumps for joy when we go out for long walks. Thanks to his doctors and his first "Neck Hug®".
Once I built a website, I had a customer reach out to me to see if I would adapt my pillow to her pup's special needs. I was all in after learning everything I could about her pup that had esophageal concerns. This brought me to design the size Super "Neck Hug®" and most recently the "Esoph-A-Love®". The general public and several special needs dog groups on social media reached out to me as well and I will continue to try my best at finding unique ways to serve and fulfill my passion for animals in special need.
Note: The photo shown was taken well after Hunter healed from surgery and was happy to model one of my copies of the original design. Unfortunately, I never got a photo of the original pillow. After Hunter was all healed, my other dog, who was very young, found it and thought it was a toy which she lovingly chewed to bits. Oh well, what's more important is that everyone was healthy and happy!
Barks & Hugs,
Wag Tail Farms
All of our pet pillow product orders cannot be cancelled once production has started. In addition, We do not accept returns or exchanges. All of our products are handcrafted and made to order.
Although there are many reasons a customer may wish to cancel or return/exchange an order, such as the passing of a beloved pet, I love all animals so much and I want to make sure I can continue to offer my product and not have to close my doors due to expensed and completed orders left unpaid. There really is no easy answer when you want to be compassionate but still want to offer such a helpful product.
If you wish to have us donate your order to another customer, rescue or shelter, please contact us at firstname.lastname@example.org with your preferred donation designation.
Shipping Costs are non-refundable on shipped orders
Wag Tail Farms
All of our products are specially handcrafted for you & your pet and require Approximately (1 - 3) weeks to complete their construction PRIOR to Shipping. This is an "Approximate" time frame, not exact. Please allow the required Approximate (1 - 3) weeks in addition to shipping days for delivery. Thank You
Do you have a question or concern about our Neck Hug Pet Pillows? Are you looking for something in our shop? Let us know! We will get back to you as soon as possible with an answer.